If your purchase is not exactly right and you would like to exchange for a different style/colour/size please make sure returns are made within 7 days of receiving your goods.Refunds are not accepted. Please ensure all hygiene stickers are attached, the swimwear is unworn and all swing tags remain on.Please note that all swimwear that is sold in a set must be returned in a set. We recommend sending returns via registered post, as we do not accept responsibility for lost items.The customer must cover for the postage costs. RETURNS ARE NOT AVAILABLE ON FREE PROMOTIONAL ITEMS OR SALE ITEMS Faulty Returns: If you have a faulty item please make sure you enclose your original invoice, along with a description of the fault.Please contact us at email@example.com if you need a new copy of the invoice. Once received, we will inspect the goods and decide whether to issue a replace,refund or repair the goods. In this case we will keep you informed.
All orders are currently sent via express post from the beautiful island of Bali.Shipping to Australia may take anywhere form 3-5 working days and up to 10-15 days for international orders. Express Post to Australia : $15.00 Express Post International : $35.00 All orders are processed and shipped the following business day. Posting Monday to Friday. Please email firstname.lastname@example.org for any queries regarding you package. * Unfortunately SKYE & staghorn cannot guarantee you will receive your package within the given time frame and does not hold responsibility for lost or damaged packages.